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Avoid top up hassles - set up Direct Debit

The easy way to pay
Direct Debit logo

If youre on our Original Pay As You Go tariff, you can choose to pay by Direct Debit.

You'll get:

  • Free itemised on line statements - you can see up to 12 of your last bills
  • Free Voicemail Plus - lets you store more messages for longer
  • Use your phone abroad in over 160 countries - and get even better value rates

It's easy to set up

You can do it online or over the phone. All you need is your bank details handy. Setting up Direct Debit is subject to the UK credit check, which we can do online or over the phone. If you're accepted, you'll be registered and ready to go within 4 hours.

If you're on our Addict tariff or our Daily Bonus tariff, you won't be able to pay by Direct Debit. But you can top up in 4 other easy ways: by credit or debit card, E-top up, voucher or at lots of cash machines nationwide.





GOT QUESTIONS? FIND THE ANSWERS

Can anyone set up a Direct Debit online?

You'll need to be on our Original Pay As You Go tariff and be 18 years or more to set up a Direct Debit. You'll also need to have a bank account that only requires one signature - yours! If your account requires more than signature, give us a call on 789 from your Virgin Mobile phone.