Skip navigation

EDIT VIEW SUBMIT

Visit Virgin Media arrow image - visit Virgin Media

Your basket is empty.

EDIT VIEW SUBMIT

Our tariff table

Want to know how much our calls cost?

Here are our charges for use within the UK and abroad. Pay Monthly, BlackBerry® or Liberty SIM? These charges kick in when you use all of your airtime before the month's over or if you use airtime that's not included in your monthly package.

Pay Monthly & Liberty SIM on or after 21 July 2010
Pay Monthly & Liberty SIM between 28 June and 20 July 2010
Pay Monthly & Liberty SIM before 28 June 2010
Mobile Broadband
Roaming Call Charges

Pay Monthly & Liberty SIM on or after 21 July 2010

For customers signing up to a new tariff on or after 21 July 2010. Not sure when you signed up? Check your e-bill. If you signed up on or after 21 July 2010 your bill will refer to your monthly package as ‘PM_V’ if you are a contract or BlackBerry® customer or ‘PM_VM’ if you’re a Liberty SIM customer.

UK call costs These are our costs for UK calls. There is no difference between off-peak or peak times, call rates always remain the same. We will not charge for the freephone numbers of charities and helplines listed on our website. After any minimum call charge that applies our calls are billed per second and our charges are rounded up to the nearest penny.
Calls to landlines ¹, Virgin Mobiles,² Other network mobiles, and Groupcall	40p per minute
Calls to Freephone numbers	21p per minute
Text to all UK network mobiles2 ²	15p per text
Minimum call charge	A one minute minimum call duration applies

Other call costs
Voicemail retrieval	Included within your minutes allowance, free thereafter.
Picture messages to all UK² networks	40p
Personal numbers (0700,0701,0702,0703,0704, 0705,0706,0707,0708,0709, 0760,0762,0764,0766,0767,0768)	Calls to personal numbers - Please note that some personal numbers carry a 75p minimum call charge - this relates to any duration up to 1 minute SMS to personal numbers - 15p per message
Pre-recorded information (789 from a Virgin Mobile phone)	free
Our team via 789	free
Directory enquiries³ on 118 918	From 75p per minute
National toll rate numbers (0870, 0871, 0844)^{4, 6}	41p per minute
Local toll rate numbers (0845)⁶	41p per minute
Calls to satellite phones	£6.00 per minute
Calls to the charities and helplines listed on our website	Free
Video calls to Virgin Mobiles	40p per minute
Video calls to other network mobiles	40p per minute
Handset unlocking fee	£15.32
SIM replacement charge	£5
Refundable deposit (if required)	£50
Paper billing charge (if applicable)	£1.50 per month

Premium Rate Numbers
Premium rate calls (090) ^4,6	From 50p to £2.25 per min or From 50p to £2.50 per call Call our team
X factor 0901 61 61 101-12	65p per call
Strictly Come Dancing 0901 522 2001-14	70p per call
I'm a Celebrity 0901 32 32 01-12	80p per call

Data
Browsing the mobile web	£1 per day for unlimited usage* within the UK only on days that you access the internet from your phone.
Tariffs with inclusive data	If you exceed the data included in your tariff you will move onto our daily rate for data as set out above.
Downloads	Pricing available at point of sale. Example pricing is: Music tracks - £1.50 Videos - £1 - £1.50 Tones - £2.50 - £3.50 Pics/Animations - £2 Games - £1.50 - £5.00
BlackBerry Web Access	Use of BlackBerry email, BlackBerry messenger, BlackBerry Apps or Internet Browsing is included in the fair use allowance of 50MB per day.

*Data usage is subject to our Acceptable Usage Policy

Calling abroad from the UK*
The Republic of Ireland⁷	60p per minute
USA & Canada, Australia & New Zealand⁷	90p per minute
Europe, China, Hong Kong, Japan, Malaysia, Singapore, South Korea & Taiwan⁷	90p per minute
Rest of the world⁷	£1.50 per minute
International text messages (free to receive)⁸	30p per text
International premium rate calls	£6.13 per minute
Minimum call charge	A one minute minimum call duration applies

* Includes calls to foreign landlines and mobile phones. Our calls are billed per second and our charges are rounded to the nearest penny. A minimum call charge of one minute applies.

Need the dialling code for a country?

View a list of countries you can text.

top

Pay Monthly & Liberty SIM between 28 June and 20 July 2010

For customers signing up to a new tariff between 28 June and 20 July 2010. Not sure when you signed up? Check your e-bill. If your bill refers to your monthly package as 'PM_V' if you are a contract or BlackBerry® customer or 'PM_VM' if you’re a Liberty SIM customer you pricing can be found here. If your bill refers to your monthly package as 'Virgin' if you are a contract customer or 'V' if you're a BlackBerry® or Liberty SIM customer' your pricing can be found here. If you have any problems please give us a call to check which charges apply.

top

Pay Monthly & Liberty SIM before 28 June 2010

For customers signing up to a new tariff before 28 June 2010. Not sure when you signed up? Check your e-bill. If you signed up before 28 June 2010 your bill will refer to your monthly package as 'Virgin' if you are a contract customer or 'V' if you’re a BlackBerry® or Liberty SIM customer'.

UK call costs These are our costs for UK calls. There is no difference between off-peak or peak times, call rates always remain the same. We will not charge for the freephone numbers of charities and helplines listed on our website.
Calls to landlines ¹, Virgin Mobiles, Freephone and Groupcall	40p per minute
Calls to other network mobiles ²	40p per minute
Text to other Virgin Mobiles²	15p per message
Text to other network mobiles²	15p per text
Minimum call charge	A one minute minimum duration applies

Other call costs
Voicemail retrieval	free
Picture messages to all UK² networks	40p per message
Personal numbers (0700,0701,0702,0703,0704, 0705,0706,0707,0708,0709, 0760,0762,0764,0766,0767,0768)	Calls to personal numbers - Please note that some personal numbers carry a 75p minimum call charge - this relates to any duration up to 1 minute SMS to personal numbers - 15p per message
Pre-recorded information (789 from a Virgin Mobile phone)	free
Our team via 789	free
Directory enquiries³on 118 918	From 75p per minute
National toll rate numbers (0870/ 0871/ 0844)^4,6	41p per minute
Local toll rate numbers (0845)⁶	41p per minute
Calls to satellite phones	£6.00 per minute
Calls to the charities and helplines listed on our website	free
Video calls to Virgin Mobiles	40p per minute
Video calls to other network mobiles	40p per minute
Handset unlocking fee	£15.32
SIM replacement charge	£5
Refundable deposit (if required)	£50
Paper billing charge	£1.50 per month

Premium Rate Numbers
Premium rate calls (090) ^4,6	From 50p to £2.25 per min or From 50p to £2.50 per call Call our team
X factor 0901 61 61 101-12	65p per call
Strictly Come Dancing 0901 522 2001-14	70p per call
I'm a Celebrity 0901 32 32 01-12	80p per call

Data
Browsing the mobile web	£1 per day for unlimited usage* within the UK only on days that you access the internet from your phone.
Tariffs with inclusive data	If you exceed the data included in your tariff you will move onto our daily rate for data as set out above.
Downloads	Pricing available at point of sale. Example pricing is: Music tracks - £1.50 Videos - £1 - £1.50 Tones - £2.50 - £3.50 Pics/Animations - £2 Games - £1.50 - £5.00
BlackBerry Web Access	Use of BlackBerry email, BlackBerry messenger, BlackBerry Apps or Internet Browsing is included in the fair use allowance of 50MB per day.

*Data usage is subject to our Acceptable Usage Policy

Calling abroad from the UK*
The Republic of Ireland⁷	25p per minute
USA & Canada, Australia & New Zealand⁷	50p per minute
Europe, China, Hong Kong, Japan, Malaysia, Singapore, South Korea & Taiwan⁷	50p per minute
Rest of the world⁷	80p per minute
International text messages (free to receive)⁸	30p per text
International premium rate calls	£6.13 per minute
Calls to a satellite phone or via a satellite	£6.00 per minute Texts: £1 per message
Minimum call charge	A one minute minimum call duration applies

* Includes calls to foreign landlines and mobile phones. Our calls are billed per second and our charges are rounded to the nearest penny. A minimum call charge of one minute applies.

Need the dialling code for a country?

View a list of countries you can text.

top

Mobile Broadband

Here's how much it costs to use Mobile Broadband in the UK and abroad. Don't forget you can send and receive texts, too.
Costs within the UK
Cost per GB outside of the monthly inclusive allowance	£15 per GB
Text to UK mobiles and landlines	10p per text
Text to overseas mobiles and landlines	20p per text

Costs outside the UK
From within the European Union, Channel Islands, Isle of man and Switzerland:	1 day 10MB Travel Pass £10	Text 'BUY 1DAY' to 23456
	3 day 15MB Travel Pass £15	Text 'BUY 3DAY' to 23456
	7 day 30MB Travel Pass £30	Text 'BUY 7DAY' to 23456
	30 day 60MB Travel Pass £60	Text 'BUY 30DAY' to 23456
All other regions:	£5 per MB
Texts when abroad:	25p a text

top

Roaming Call Charges

DATA
Accessing Mobile Web:	£5 per MB
From within the European Union, Channel Islands, Isle of Man and Switzerland:	3 month, 5MB Travel Pass £3 3 month, 10MB Travel Pass £5 3 month, 25MB Travel Pass £10 3 month, 100MB Travel Pass £30	Text 'BUY 5MB' to 23456 Text 'BUY 10MB' to 23456 Text 'BUY 25MB' to 23456 Text 'BUY 100MB' to 23456
Off on holiday? You can check out the call charges for making and receiving calls while you're abroad here.

DATA

Accessing Mobile Web:

£5 per MB

From within the European Union, Channel Islands, Isle of Man and Switzerland:

3 month, 5MB Travel Pass £3

3 month, 10MB Travel Pass £5

3 month, 25MB Travel Pass £10

3 month, 100MB Travel Pass £30

Text 'BUY 5MB' to 23456

Text 'BUY 10MB' to 23456

Text 'BUY 25MB' to 23456

Text 'BUY 100MB' to 23456

Off on holiday? You can check out the call charges for making and receiving calls while you're abroad here.

top

This refers to numbers beginning with 01,02 or 03 and landline calls to Guernsey, Jersey and the Isle of Man.
Includes calls and texts to Guernsey, Jersey and the Isle of Man. Many phones can send texts up to three times as long as normal. They'll be delivered as separate messages, so you'll be charged for each. Call forwarding services (that's numbers beginning with for example, 07744 and 07755) are not included.
Calls to Directory Enquiries are free for some disabled customers. Call 0121 623 6320 to see if you're eligible.
Please be aware that the following 08 numbers are charged at different rates: 0871320, 0871321, 0871322, 0871325, 0871820, 0871821, 0871822 at 50p per call. These calls are not included in the monthly package for Pay Monthly or bundle customers.
Premium rate calls in the UK may be billed per call, minute, second or combination thereof.
For details about our commitment to giving clear information on premium rate, national rate and local rate calls see our code of practice, available online or by calling our team on 789 from your Virgin Media phone.
To selected foreign networks only (see virginmobile.co.uk). Subject to coverage. Includes calls to landlines and mobile phones.
Excludes premium rate text messages.
Please be aware that if a number begins with one of the following prefixes it could be within a Personal Number range and could be charged at different rates: 0700, 0701, 0702, 0703, 0704, 0705, 0706, 0707, 0708, 0709, 0760, 0762, 0764, 0766, 0767, 0768. Personal numbers offer a single number for receiving calls at almost any of the user’s telephone numbers, including mobile numbers. These calls are not included in the monthly package for Pay Monthly or bundle customers.
Included in your tariff (subject to the allowance specified): UK calls to UK landlines (beginning 01, 02, 03) & UK mobile networks. Person to person texts within the UK (text message delivery notifications not included.) Data & BlackBerry® Mail & Messenger are within the UK only. Unlimited parts of your tariff are subject to fair use policies which vary from time to time. Calls to 08 (incl. 0870) & 070 numbers not included in monthly allowance and cost up to 41p and £2.50 per min. respectively in the UK (see our website Tariff Table for details). Pay Monthly service terms apply.