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OUR TARIFF
Pay As You Go? If you're on our Original Addict tariff, Daily Bonus tariff, Original PAYG tariff, or Pay As You Go tariff by Direct Debit, here's how much things cost.
If you're on our Addict tariff or Simply 8p tariff here are our standard charges for use within the UK and abroad.
- UK Call Charges
- Big Data & Texts tariff
- Big Talk tariff
- Starter tariff
- The Addict Tariff
- The Simply 8p Tariff
- Data
- Other Call Costs throughout the UK
- Calling abroad from the UK on the Addict Tariff*
- Roaming Call Charges
UK Call Charges
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These are our costs for UK calls. There is no difference between off-peak or peak-times, call rates always remain the same. Virgin Media will not charge for the free phone numbers of charities and helplines listed on our website. Our calls are billed per second and our charges are rounded up to the nearest penny.
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Big Data & Texts tariff
| Calls to landlines1, Virgin Mobiles2 and any other UK mobile networks2 |
26p per minute |
| Texts to UK mobiles – all networks | 12p per text |
| Voicemail | 26p per call |
| 100MB Data | £1 per day |
Big Talk tariff
| Calls to landlines1, Virgin Mobiles2 and any other UK mobile networks2 |
26p per minute |
| Texts to UK mobiles – all networks | 12p per text |
| Voicemail | 26p per call |
| 100MB Data | £1 per day |
*That's numbers beginning 01, 02, or 03 and it excludes call forwarding services
topStarter tariff
| Calls to landlines1, Virgin Mobiles2 and any other UK mobile networks2 |
26p per minute |
| Texts to UK mobiles – all networks | 12p per text |
| Voicemail | 26p per call |
| 100MB Data | £1 per day |
The Addict Tariff
| Calls to landlines1, Virgin Mobiles2 and any other UK mobile networks2 |
26p per minute |
| Text to other Virgin Mobiles 2 |
10p per text |
| Text to other UK network mobiles2 | 10p per text |
| Minimum call charge | 26p per minute |
| Freephone / Groupcall | 26p per minute |
| Voicemail | 26p per call |
| National toll rate numbers (0870,0871,0844)3,4 | 41p per minute |
| Local toll rate numbers (0845)4 | 41p per minute |
| BlackBerry Pay As You Go Passes |
Weekly Pass £2 Monthly Pass £5 |
The Simply 8p Tariff
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The Simply 8p tariff is only available to Virgin Media customers (with TV, broadband or home phone). If you are a Virgin Media customer and would like to know more about this tariff, please call us on 0845 650 4500. |
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| Calls to UK landlines1 and other Mobiles2 |
8p per minute |
| Text to any UK network2 |
8p per text |
| Voicemail |
8p per minute |
| Calls to other Virgin mobile phones |
50 free mins per month (Just 8p per minute after that) |
| International calls and texts |
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| The Republic of Ireland |
16p per minute |
| USA & Canada, Australia & New Zealand |
16p per minute |
| Europe, China, Hong Kong, Japan, Malaysia, Singapore, South Korea & Taiwan |
16p per minute |
| Rest of the World |
82p per minute |
| National toll rate numbers (0870,0871,0844)3,4 | 31p per minute |
| Local toll rate numbers (0845)4 | 31p per minute |
| Freephone (0800/0808) | No more than 31p per minute |
| Calls to 070 numbers | Up to £2.50 per minute |
| Minimum call charge | A one minute minimum call duration applies |
| BlackBerry Pay As You Go Passes |
Weekly Pass £2 Monthly Pass £5 |
Data
| Browsing the mobile web |
Just £1 per day for 100MB within the UK on days that you access the internet from your phone. Any use above 100MB will be charged at £1 per 100MB thereafter. |
| Downloads |
Pricing available at point of sale. Example pricing is: Music tracks - £1.50 |
*Data usage is subject to our Acceptable Usage Policy
topOther Call Costs throughout the UK
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ON THE ADDICT AND SIMPLY 8P TARIFFS |
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| Picture messages to all UK1 networks | 30p per message |
| Video calls to Virgin Mobile phones | 31p per minute |
| Video calls to other UK1 networks | 52p per minute |
| Personal numbers | (from 35p to £1.50 per min.) Call our team |
| Pre-recorded information (789 from a Virgin Mobile phone) | free |
| Our team via 789 | free |
| Directory Enquiries on 118 9185 | 75p per minute |
| Other directory enquiry services | Call our team |
| Calls to the charities and helplines listed on our website | free |
| Calls to satellite phones | £6.13 per minute |
| Book Virgin Trains (book train tickets) | 20p per minute |
| Traffic (also via 1740) | 35p per minute |
| Handset unlocking fee | £15.32 |
| SIM replacement charge | £5 |
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PREMIUM RATE NUMBERS |
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| Premium rate calls (090) 4,6 |
From 50p to £2.25 per min or From 50p to £2.50 per call Call our team |
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X factor 0901 61 61 101-12 |
£1 per call |
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Strictly Come Dancing 0901 522 2001-14 |
50p per call |
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I'm a Celebrity 0901 32 32 01-12 |
£1 per call |
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Our calls are billed per second and our charges are rounded up to the nearest penny. A one minute minimum call charge applies. Premium rate calls in the UK may be billed per call, minute, second or combination thereof. All prices include VAT where applicable. |
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Calling abroad from the UK on the Addict Tariff*
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If you're on the Addict tariff here are our charges for calling abroad from the UK. For customers on the Simply 8p tariff, refer to the Simply 8p tariff table above for charges for calling abroad from the UK. |
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| The Republic of Ireland7 | 26p per minute |
| USA & Canada, Australia & New Zealand7 | 26p per minute |
| Europe, China, Hong Kong, Japan, Malaysia, Singapore, South Korea & Taiwan7 | 41p per minute |
| Rest of the world7 | 82p per minute |
| International text messages (free to receive)8 | 20p per text |
| International premium rate calls | £6.13 per minute |
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Calling a satelite phone or via a satellite |
£6.13 per minute |
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* Includes calls to foreign landlines and mobile phones. Our calls are billed per second and our charges are rounded to the nearest penny. A minimum call charge of one minute applies if you're on our Addict Pay As You Go tariff or Simply 8p tariff. |
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Need the dialling code for a country? View a list of countries you can text. |
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Roaming Call Charges
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DATA |
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Accessing Mobile Web:
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£5 per MB
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| From within the European Union, Channel Islands, Isle of Man and Switzerland: |
3 month, 5MB Travel Pass £3 3 month, 10MB Travel Pass £5 3 month, 25MB Travel Pass £10 3 month, 100MB Travel Pass £30 |
Text 'BUY 5MB' to 23456 Text 'BUY 10MB' to 23456 Text 'BUY 25MB' to 23456 Text 'BUY 100MB' to 23456 |
| Off on holiday? You can check out the call charges for making and receiving calls while you're abroad here. | ||
- This refers to numbers beginning with 01,02 or 03 and landline calls to Guernsey, Jersey and Isle of Man.
- Includes calls and texts to Guernsey, Jersey and Isle of Man. Many phones can send texts up to three times as long as normal. They’ll be delivered as separate messages, so you’ll be charged for each. Call forwarding services (that’s numbers beginning with 07744 and 07755) are not included.
Includes calls and texts to Guernsey, Jersey and the Isle of Man. Currently excludes calls to Truphone, Mundio, HAY Systems, TG Support and Cable & Wireless - Please be aware that the following National toll rate numbers are charged at different rates: 0870180 & 0870182 at local toll rate. 0871320, 0871321, 0871322, 0871325, 0871326, 0871625 at 50p per call. These calls are not included in the monthly package for Pay Monthly or bundle customers.
- For details about our commitment to giving clear information on premium rate, national rate and local rate calls see our codes of practice, available online or by calling our team on 789 from your Virgin Mobile phone.
- Calls to Directory Enquiries are free for some customers with disabilities. Call 0121 623 6320 to see if you're eligible.
- Premium rate calls in the UK may be billed per call, minute, second or combination thereof.
- To selected foreign networks only (see virginmobile.co.uk). Subject to coverage. Includes calls to landlines and mobile phones.
- Excludes premium rate text messages.
- Calls to freephone numbers are not included in the monthly package for Pay Monthly or bundle customers.