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OUR TARIFF

Want to know how much our calls cost?

Pay As You Go? If you're on our Original Addict tariff, Daily Bonus tariff, Original PAYG tariff, or Pay As You Go tariff by Direct Debit, here's how much things cost.

If you're on our Addict tariff or Simply 8p tariff here are our standard charges for use within the UK and abroad.

UK Call Charges

 

These are our costs for UK calls. There is no difference between off-peak or peak-times, call rates always remain the same. Virgin Media will not charge for the free phone numbers of charities and helplines listed on our website. Our calls are billed per second and our charges are rounded up to the nearest penny.

 

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Big Data & Texts tariff

Calls to landlines1, Virgin Mobiles2 
and any other UK mobile networks2

 

26p per minute

Texts to UK mobiles – all networks 12p per text
Voicemail 26p per call
100MB Data £1 per day
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Big Talk tariff

Calls to landlines1, Virgin Mobiles2 
and any other UK mobile networks2

 

26p per minute

Texts to UK mobiles – all networks 12p per text
Voicemail 26p per call
100MB Data £1 per day

*That's numbers beginning 01, 02, or 03 and it excludes call forwarding services

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Starter tariff

Calls to landlines1, Virgin Mobiles2 
and any other UK mobile networks2

 

26p per minute

Texts to UK mobiles – all networks 12p per text
Voicemail 26p per call
100MB Data £1 per day
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The Addict Tariff

Calls to landlines1, Virgin Mobiles2 
and any other UK mobile networks2 

 

26p per minute

Text to other Virgin Mobiles 2 

10p per text

Text to other UK network mobiles2  10p per text
Minimum call charge 26p per minute
Freephone / Groupcall 26p per minute
Voicemail 26p per call
National toll rate numbers (0870,0871,0844)3,4 41p per minute
Local toll rate numbers (0845)4 41p per minute
BlackBerry Pay As You Go Passes

Weekly Pass £2

Monthly Pass £5

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The Simply 8p Tariff

The Simply 8p tariff is only available to Virgin Media customers (with TV, broadband or home phone).

If you are a Virgin Media customer and would like to know more about this tariff, please call us on 0845 650 4500.

Calls to UK landlines1 and other Mobiles2 

 

8p per minute

Text to any UK network2

8p per text

Voicemail

8p per minute

Calls to other Virgin mobile phones

50 free mins per month (Just 8p per minute after that)

International calls and texts

 

 

The Republic of Ireland

16p per minute
16p per text

USA & Canada, Australia & New Zealand

16p per minute
16p per text

Europe, China, Hong Kong, Japan, Malaysia, Singapore, South Korea & Taiwan

16p per minute
16p per text

Rest of the World

82p per minute
16p per text

National toll rate numbers (0870,0871,0844)3,4 31p per minute
Local toll rate numbers (0845)4 31p per minute
Freephone (0800/0808) No more than 31p per minute
Calls to 070 numbers Up to £2.50 per minute
Minimum call charge A one minute minimum call duration applies
BlackBerry Pay As You Go Passes

Weekly Pass £2

Monthly Pass £5

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Data

Browsing the mobile web

Just £1 per day for 100MB within the UK on days that you access the internet from your phone. Any use above 100MB will be charged at £1 per 100MB thereafter.

Downloads

Pricing available at point of sale. Example pricing is:

Music tracks - £1.50
Videos - £1 - £1.50
Tones - £2.50 - £3.50
Pics/Animations - £2
Games - £1.50 - £5.00

*Data usage is subject to our Acceptable Usage Policy

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Other Call Costs throughout the UK

ON THE ADDICT AND SIMPLY 8P TARIFFS

Picture messages to all UK1 networks 30p per message
Video calls to Virgin Mobile phones 31p per minute
Video calls to other UK1 networks 52p per minute
Personal numbers (from 35p to £1.50 per min.) Call our team
Pre-recorded information (789 from a Virgin Mobile phone) free
Our team via 789  free 
Directory Enquiries on 118 9185  75p per minute
Other directory enquiry services Call our team
Calls to the charities and helplines listed on our website free
Calls to satellite phones £6.13 per minute
Book Virgin Trains (book train tickets) 20p per minute
Traffic (also via 1740) 35p per minute
Handset unlocking fee £15.32
SIM replacement charge £5

PREMIUM RATE NUMBERS

Premium rate calls (090) 4,6 

From 50p to £2.25 per min

or

From 50p to £2.50 per call

Call our team

X factor

0901 61 61 101-12

£1 per call

Strictly Come Dancing

0901 522 2001-14

50p per call

I'm a Celebrity

0901 32 32 01-12

£1 per call

Our calls are billed per second and our charges are rounded up to the nearest penny. A one minute minimum call charge applies. Premium rate calls in the UK may be billed per call, minute, second or combination thereof.

All prices include VAT where applicable.

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Calling abroad from the UK on the Addict Tariff*

If you're on the Addict tariff here are our charges for calling abroad from the UK.

For customers on the Simply 8p tariff, refer to the Simply 8p tariff table above for charges for calling abroad from the UK.

The Republic of Ireland7 26p per minute
USA & Canada, Australia & New Zealand7 26p per minute
Europe, China, Hong Kong, Japan, Malaysia, Singapore, South Korea & Taiwan7 41p per minute
Rest of the world7 82p per minute
International text messages (free to receive)8 20p per text
International premium rate calls £6.13 per minute

Calling a satelite phone or via a satellite

£6.13 per minute

* Includes calls to foreign landlines and mobile phones. Our calls are billed per second and our charges are rounded to the nearest penny. A minimum call charge of one minute applies if you're on our Addict Pay As You Go tariff or Simply 8p tariff.

Need the dialling code for a country?

View a list of countries you can text.

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Roaming Call Charges

DATA

Accessing Mobile Web:

 

£5 per MB

 

From within the European Union, Channel Islands, Isle of Man and Switzerland:

3 month, 5MB Travel Pass £3


3 month, 10MB Travel Pass £5


3 month, 25MB Travel Pass £10


3 month, 100MB Travel Pass £30

Text 'BUY 5MB' to 23456


Text 'BUY 10MB' to 23456


Text 'BUY 25MB' to 23456


Text 'BUY 100MB' to 23456

Off on holiday? You can check out the call charges for making and receiving calls while you're abroad here.
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  1. This refers to numbers beginning with 01,02 or 03 and landline calls to Guernsey, Jersey and Isle of Man.
  2. Includes calls and texts to Guernsey, Jersey and Isle of Man. Many phones can send texts up to three times as long as normal. They’ll be delivered as separate messages, so you’ll be charged for each. Call forwarding services (that’s numbers beginning with 07744 and 07755) are not included.
    Includes calls and texts to Guernsey, Jersey and the Isle of Man. Currently excludes calls to Truphone, Mundio, HAY Systems, TG Support and Cable & Wireless
  3. Please be aware that the following National toll rate numbers are charged at different rates: 0870180 & 0870182 at local toll rate. 0871320, 0871321, 0871322, 0871325, 0871326, 0871625 at 50p per call. These calls are not included in the monthly package for Pay Monthly or bundle customers.
  4. For details about our commitment to giving clear information on premium rate, national rate and local rate calls see our codes of practice, available online or by calling our team on 789 from your Virgin Mobile phone.
  5. Calls to Directory Enquiries are free for some customers with disabilities. Call 0121 623 6320 to see if you're eligible.
  6. Premium rate calls in the UK may be billed per call, minute, second or combination thereof.
  7. To selected foreign networks only (see virginmobile.co.uk). Subject to coverage. Includes calls to landlines and mobile phones.
  8. Excludes premium rate text messages.
  9. Calls to freephone numbers are not included in the monthly package for Pay Monthly or bundle customers.