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Our tariffs

Want to know how much our calls cost?

All our new Pay As You Go customers get our Starter tariff. Once you've topped up for the first time, you can choose one of our best ever value tariffs: Big Data & Texts or Big Talk. If you joined Virgin Mobile on or before 13th October 2012, then you can move onto one of our Big tariffs if you like. Have a look at our call costs below to help you decide

UK Call charges
These are our costs for UK calls. There is no difference between off-peak or peak-times, call rates always remain the same. Virgin Mobile will not charge for the free phone numbers of charities and helplines listed on our website. Our calls are billed per second and our charges are rounded up to the nearest penny. 

Big Data & Texts

Top up £10 Top up £15
1GB data 3GB data
3000 texts 3000 texts
Plus your £10 credit Plus your £15 credit
Virgin Media customers with broadband, TV or phone get unlimited calls to other Virgin Mobiles
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Big Talk

Top up £10 Top up £15
Unlimited UK landline calls* & 120 UK mobile minutes Unlimited UK landline calls* & 120 UK mobile minutes
  3000 texts
Plus your £10 credit Plus your £15 credit
Virgin Media customers with Broadband, TV or Phone get unlimited calls to other Virgin Mobiles

* That's numbers beginning 01, 02, or 03 and it excludes call forwarding services.
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Starter Tariff

Data/internet Texts Calls
100MB for £1 a day
15p a text to any UK mobile 40p a minute to any UK mobile or landline (including voicemail)
Virgin Media customers with Broadband, TV or Phone get unlimited calls to other Virgin Mobiles
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The Addict Tariff (This tariff is no longer available to new customers)

Calls to landlines1, Virgin Mobiles2 
and any other UK mobile networks2 
29p per minute
Text to other Virgin Mobiles 2  10p per text
Text to other UK network mobiles2  10p per text
Minimum call charge 29p per minute
Freephone / Groupcall 26p per minute
Voicemail 26p per call
Calls to 0870,0871 & 0844 numbers3,4 41p per minute
Calls to 0845 numbers4 41p per minute
BlackBerry Pay As You Go Passes Weekly Pass £2
Monthly Pass £5
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The Simply 8p Tariff (This tariff is no longer available to new customers)

The Simply 8p tariff is only available to Virgin Media customers (with TV, broadband or home phone).

If you are a Virgin Media customer and would like to know more about this tariff, please call us on 0845 650 4500.

Calls to UK landlines1 and other Mobiles2  8p per minute
Text to any UK network2 8p per text
Voicemail 8p per minute
Calls to other Virgin mobile phones 50 free mins per month (Just 8p per minute after that)
Calls to 0870,0871 & 0844 numbers 3,4 31p per minute
Calls to 0845 numbers4 31p per minute
Freephone (0800/0808) No more than 31p per minute
Calls to 070 numbers Up to £2.50 per minute
Minimum call charge A one minute minimum call duration applies
BlackBerry Pay As You Go Passes Weekly Pass £2
Monthly Pass £5
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The Original Addict Tariff (This tariff is no longer available to new customers)

Calls to landlines1, Virgin Mobiles2 
and any other UK mobile networks2
26p per minute
Text to other Virgin Mobiles 2  10p per text
Text to other UK network mobiles2  10p per text
Minimum call charge 21p per call
Groupcall 26p per minute
Voicemail 26p per call
Calls to 0870,0871 & 0844 numbers3,4 41p per minute
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Daily Bonus Tariff (This tariff is no longer available to new customers)

Calls to landlines1, Virgin Mobiles2 
and any other UK mobile networks2*
16p per minute
Minutes 6 - 10 each day ^* free
Minutes 11 + each day ^* 16p per minute
Minimum call charge 16p per call
Text to other Virgin Mobiles 2  5p per text
Text to other UK network mobiles2  10p per text
Texts 6 - 10 each day ^ free
Freephone (0800/0808)9  11p per minute
Groupcall 11p per minute
Video calls to other Virgin Mobiles 31p per minute
Minutes 6 - 10 each day free
Minutes 11 + each day 16p per minute
Video calls to other UK network mobiles 52p per minute
Minutes 6 - 10 each day free
Minutes 11 + each day 52p per minute

^ Only calls/texts to landlines, Virgin Mobiles and other UK mobile networks are free.

* Build up of minutes. Only calls to landlines, Virgin Mobiles, other mobiles and video calls count towards your daily build up of minutes.

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Original Pay As You Go (This tariff is no longer available to new customers)

Calls to landlines1 
First 5 minutes of calls each day ^
25p per minute
Each minute after that ^ 1p per minute
Calls to Virgin Mobiles2 
First 5 minutes of calls each day ^
25p per minute
Each minute after that ^ 1p per minute
Calls to other network mobiles 2  41p per minute
Text to other Virgin Mobiles 2  10p per text
Text to other UK network mobiles2  12p per text
Minimum call charge 25p per call
Freephone (0800/0808)9 11p per minute
Groupcall 11p per minute

Video calls to Virgin Mobile

First 5 mins of calls each day

31p per minute
Each min after that 16p per minute
Video calls to other network mobiles 52p per minute

^ Build up of minutes. Only calls to landlines, Virgin Mobiles, other mobiles and video calls count towards your daily build up of minutes. This means that after 5 minutes of calls each day you will get down to your 1p/minute rate on landline 1 calls and calls to Virgin Mobiles. A 25p minimum call charge applies to all calls to landlines and other Virgin Mobiles.

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Pay As You Go by Direct Debit (This tariff is no longer available to new customers)

Calls to landlines1, Virgin Mobiles2 40p per minute
Calls to other network mobiles2 40p per minute
Text to other Virgin Mobiles2 15p per text
Text to other UK network mobiles2 15p per text
Minimum call duration 1 minute
Freephone (0800/0808) 9  40p per minute
Groupcall 40p per minute
Video calls 40p per minute
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Mobile Web

Browsing the mobile web Just £1 per day for a whopping 100MB and additional £1 per 100MB after that. You'll only pay for the days you browse.
Downloads Pricing available at point of sale. Example pricing is:
Music tracks - £1.50
Videos - £1 - £1.50
Tones - £2.50 - £3.50
Pics/Animations - £2
Games - £1.50 - £5.00
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Other Call Costs throughout the UK

ORIGINAL ADDICT TARIFF

Picture messages to all UK1 networks 30p per message
Video calls to Virgin Mobile phones 31p per minute
Video calls to other UK1 networks 52p per minute
Personal numbers (from 36p to £1.50 per minute.)

Call our team

Pre-recorded information (789 from Virgin Mobile phone) free
Our team via 789 free
Directory enquiries on 118 9185 75p per minute
Other directory enquiry services Call our team
Calls to the charities and helplines listed on our website free
Calls to 0845 numbers3 41p per minute
Calls to satellite phones £6.13 per minute
Book Virgin (book train tickets) 20p per minute
Handset unlocking fee £15.32
SIM replacement charge £5

PREMIUM RATE NUMBERS

Premium rate calls (090) 4,6  From 50p to £2.25 per min
or
From 50p to £2.50 per call
Call our team
X factor
0902 050 51 XX
£1 per call
Strictly Come Dancing
09015 22 52 XX
50p per call
I'm a Celebrity
0902 044 24 XX
£1 per call
Our calls are billed per second and our charges are rounded up to the nearest penny. A one minute minimum call charge applies. Premium rate calls in the UK may be billed per call, minute, second or combination thereof.

DAILY BONUS TARIFF, ORIGINAL PAY AS YOU GO TARIFF AND PAY BY DIRECT DEBIT

Voicemail retrieval (provided you've got airtime left) free
Picture messages to all UK2 networks 30p per message (40p per message for if you Pay By Direct Debit)
Personal numbers (from 36p to £1.50 per minute.)
Call our team
Pre-recorded information (789 from Virgin Mobile phone) free
Our team via 789 10p per call
Directory enquiries5 on 118 918 75p per minute
Other directory enquiry services Call our team
Calls to the charities and helplines listed on our website free
Calls to 0870, 0871 & 0844 numbers3,4 41p per minute
Calls to 0845 numbers3 41p per minute
Calls to satellite phones £6.13 per minute (£6.00 per minute if you Pay By Direct Debit)
Calls to charities and helplines
listed on our website
free
Freephone 0800/0808 No more than 20p per minute
Handset unlocking fee £15.32
SIM replacement charge £5
Refundable deposit (if required) £150
Paper billing charge (if applicable) £1.50 per month

PREMIUM RATE NUMBERS

Premium rate calls (090) 4,6 

From 50p to £2.25 per min

or

From 50p to £2.50 per call

Call our team

X factor
0902 050 51 XX
£1 per call
Strictly Come Dancing
09015 22 52 XX
50p per call
I'm a Celebrity
0902 044 24 XX
£1 per call
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Calling Abroad from the UK*

SIMPLY 8 TARIFF

The Republic of Ireland7 16p per minute
USA & Canada, Australia & New Zealand7 16p per minute
Europe, China, Hong Kong, Japan, Malaysia, Singapore, South Korea & Taiwan7 16p per minute
Rest of the world7 82p per minute
International text messages (free to receive)8 16p per text
International premium rate calls £6.13 per minute
Calls to a satelite phone or via a satelite £6.13 per minute

BIG DATA & TEXTS, BIG TALK, STARTER AND ADDICT TARIFF

The Republic of Ireland7 21p per minute
USA & Canada, Australia & New Zealand7 26p per minute
Europe, China, Hong Kong, Japan, Malaysia, Singapore, South Korea & Taiwan7 41p per minute
Rest of the world7 82p per minute
International text messages (free to receive)8 20p per text
International premium rate calls £6.13 per minute

DAILY BONUS TARIFF AND ORIGINAL PAY AS YOU GO TARIFF

The Republic of Ireland7 16p per minute
USA & Canada, Australia & New Zealand7 21p per minute
Europe, China, Hong Kong, Japan, Malaysia, Singapore, South Korea & Taiwan7 41p per minute
Rest of the world7 82p per minute
International text messages (free to receive)8 21p per text
International premium rate calls £6.13 per minute
Calls to a satelite phone or via a satelite £6.13 per minute

* Includes calls to foreign landlines and mobile phones. Our calls are billed per second and our charges are rounded to the nearest penny. A minimum call charge of one minute applies if you're on our Original Pay As You Go tariff. (From 25/07/11 this is changing to: A minimum call charge of  21p applies if you're on our Original Pay As You Go tariff, or one minute if you’re on our Daily Bonus tariff)

PAY BY DIRECT DEBIT

The Republic of Ireland7 25p per minute
USA & Canada, Australia & New Zealand7 50p per minute
Europe, China, Hong Kong, Japan, Malaysia, Singapore, South Korea & Taiwan7 50p per minute
Rest of the world7 80p per minute
International text messages (free to receive)8 30p per text
International premium rate calls £6.00 per minute
Calls to a satelite phone or via a satelite £6.00 per minute
* Includes calls to foreign landlines and mobile phones. Our calls are billed per second and our charges are rounded to the nearest penny. A minimum call charge of one minute applies.
Need the dialling code for a country?
View a list of countries you can text.
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Roaming Call Charges

MOBILE WEB
Accessing Mobile Web:

£5 per MB

From within the European Union, Channel Islands, Isle of Man and Switzerland:

30 day, 10MB Travel Pass £1.50


30 day, 50MB Travel Pass £6


30 day, 250MB Travel Pass £20

Text 'BUY 10MB' to 23456


Text 'BUY 50MB' to 23456


Text 'BUY 250MB' to 23456

Off on holiday? You can check out the call charges for making and receiving calls while you're abroad here.
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  1. This refers to numbers beginning with 01,02 or 03 and landline calls to Guernsey, Jersey and the Isle of Man.
  2. Includes calls and texts to Guernsey, Jersey and the Isle of Man. Many phones can send texts up to three times as long as normal. They'll be delivered as separate messages, so you'll be charged for each. Call forwarding services (that's numbers beginning with 07744 and 07755) are not included. Currently excludes calls to Truphone, Mundio, HAY Systems, TG Support and Cable & Wireless
  3. Please be aware that the following numbers are charged at different rates: 0870180 & 0870182. 0871320, 0871321, 0871322, 0871325, 0871326, 0871625 at 50p per call. These calls are not included in the monthly package for Pay Monthly or bundle customers.
  4. For details about our commitment to giving clear information on premium rate, national rate and local rate numbers see our codes of practice, available online or by calling our team on 789 from your Virgin Mobile phone.
  5. Calls to Directory Enquiries are free for some customers with disabilities. Call 0121 623 6320 to see if you’re eligible
  6. Premium rate calls in the UK may be billed per call, minute, second or combination thereof.
  7. To selected foreign networks only (see virginmobile.co.uk). Subject to coverage. Includes calls to landlines and mobile phones.
  8. Excludes premium rate text messages.
  9. Calls to freephone numbers are not included in the monthly package for Pay Monthly or bundle customers.

All prices include VAT where applicable.