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Mobile Instant Messaging

Chatting on the go
Mobile Instant Messenger

With Windows Live Messenger, all your friends are at your fingertips. You can hook up online with anyone, anywhere, anytime. What's more, nattering away on Instant Messenger is free in the UK!

It's just like using Instant Messenger on your PC - you can see who's online, manage your contacts, use emoticons and chat away to your heart's content.

Sound good? Then read on!

What do I need to get Instant Messenger?

It's simple - all you need is an Instant Messenger account. If you already have one on your PC, you're good to go. If you haven't, it's quick and easy to get one. Just go to to sign up.

How do I set up my phone for Instant Messenger?

Some of our latest mobiles already have Instant Messaging installed and you'll find it in your "Applications" or "Games & Applications" folder.

If you haven't got it installed yet, check out our Phone Settings page. We'll text you with instructions for how to download the application and get chatting as soon as possible.

How does Instant Messenger work?

Windows Instant Messenger works just the same on your phone as it does on your PC. You just sign in, see who's online, and start chatting!

Can I use Instant Messenger when I'm abroad?

Absolutely. We've got a pass specially designed just for you jet setters out there.

Day Tripper - £5

  • Pay £5 for 24 hours
  • Renew it as often as you like
  • You can use it almost anywhere abroad - just check out for our list of countries you can chat in

Can I use Instant Messenger to chat with someone on their computer?

Absolutely! You can talk to any of your friends who are online, whether they're on their computer or on their phone. If you'd like to use Instant Messenger from your computer, just visit to get chatting.


Can I set up a Windows Live Messenger account from my mobile?

Sorry! You'll need to set up a Microsoft Passport account on your PC before you can use Windows Instant Messenger on your phone. Don't worry, it's quick and easy to do - just go to to create an account.

Can I block Instant Messenger contacts using Virgin Mobile Instant Messenger?

Yes! You can manage your contact list (add, remove or block people) just like you can on your PC

Why is it that when I try to install Windows Live Messenger it says memory full?

If your phone memory's full, you'll need to delete some content on your phone to make space for the Instant Messenger application.

I'm having trouble logging in, or I've forgotten my password. What do I do?

Just go to the Microsoft Passport website ( on your PC to reset your password.