Fancy a new phone?

Help yourself

Pay As You Go

For every £100 you spend on calls and messages, or bundles, we'll give you £10 towards your next phone. You can earn up to £100 off any new phone in our range. Just watch out for the little green monster in your mates.

See how much you have to spend by visiting Your Account and clicking on Your Rewards, anytime you like.

Pay Monthly

If you Pay Monthly, you'll get a new phone when your contract's up and you sign up again. Simply give our team a call on 0845 6000 225 at the end of your contract to start a new one and pick a shiny new phone.

Get more with Crave

Money off a new mobile is just one of the great things you can look forward to as a Virgin Mobile customer. You're entitled to a whole list of privileges and special treatment that your mates would give their right arm for. Visit Your Account and click on Your Rewards to find out more.

Log-in to check your upgrade allowance

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GOT QUESTIONS? FIND THE ANSWERS

What calls count towards my discount?

All the airtime you use counts toward your discount - even the airtime you use abroad. All the calls you've made and messages you've sent in the last two years count towards your next phone. It's all in the terms and conditions, you can read them here.

Can I use my discount with other promotions?

Of course! For even better value, you can use your discount together with any promotion online.

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