Need to talk to us?
Visit a store
Want to stop by and see an expert in person? There are Virgin Mobile Stores in lots of Virgin Megastores. Find your nearest one with our handy store locator.
Send us an email...
If you've got a question, query or comment please email us. We'll look into the details and get back to you as quickly as we can. It normally takes us less than 48 hours.
Send us a letter...
Virgin Mobile
PO Box 2692
Trowbridge
BA14 0WX
Give us a call...
If you're a customer already call 789 from your Virgin Mobile phone, or 0845 6000 789 from a landline.
If you'd like to become a customer or if you need help choosing a phone or accessory just call 0845 650 4500.
Calls to 789 from your Virgin Mobile phone are absolutely free and if you'd like to speak to one of our team, it'll cost you just 10p per call.
Tones, pics & games
Need some help with our tones, pics or games? Simply Check out our Downloads help and support.
We can do more
We can provide you with catalogues, guides and any other piece of literature in alternative formats such as large print - just call our team on 0845 6000 789. We also subscribe to Typetalk.
