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Using Call Hold

Lets you put one call on hold while you make or take another
Phone image

If you hear a beep while you're on a call, that'll be Call Waiting telling you someone else is trying to get through. And thanks to Call Hold, you can switch between calls and see who it is.

All Virgin Mobile phones can use Call Hold, except Sendo phones. To make sure the service is set up on your phone, simply switch your phone off, and then back on again. Then, you're all ready to go.

How you use Call Hold differs from one phone to another, so check out your phone manual to find out how.





GOT QUESTIONS? FIND THE ANSWERS

How can I switch between calls on hold?

Some phones allow you to switch between calls. To check if yours does, take a look in your phone manual. We have loads of manuals online, so you can check right here, right now.