Bundles

What are Virgin Mobile bundles?

Bundles are packages of minutes, texts and data that give you discounted airtime to any UK network.

You can use your bundle to:

• Call mates on other UK networks
• Text mobiles on other UK networks
• Make standard UK calls

Just to let you know, our airtime package doesn't include things like calls to premium rate lines or texts to shortcode text services. You can see our full list of call charges in our tariff table

There are no time of day restrictions and no daily limits. You're free to use them whenever you like.

How bundles work

To purchase a bundle, ensure you have enough credit on your phone, then simply text the code for the bundle of your choice to 789789. Once you're set up, we'll automatically renew your bundle every month. Here's how it's done:

1. The cost of your bundle is taken from your airtime balance, so all you need to do is top up first
2. We'll text you three days before your bundle is due to be renewed, so you'll have plenty of time to get topped up
3. If you'd like to see how many minutes or messages you have left, you can check your balance by dialling 789, or texting BALANCE to 789789.

If you pay by Direct Debit, then you need to make sure that you're within your credit limit.

If you choose not to top up in time to renew your bundle, or cancel it, that's okay with us.

You can choose one bundle at a time. To change bundles, just text the code for the new bundle youd like anytime throughout the month and the change will take effect at the end of the current bundle month. So all you need to do is give us at least 2 days notice, and we'll change or cancel your bundle for you.