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What are Virgin Mobile bundles?
Bundles are packages of minutes, texts, internet access and picture messages that give you discounted airtime to any UK network.
You can use your bundle to:
Just to let you know, our airtime package doesn't include things like calls to premium rate lines or texts to shortcode text services. You can see our full list of call charges in our tariff table
There are no time of day restrictions and no daily limits. You're free to use them whenever you like.
How bundles work
Once you're set up, we'll automatically renew your bundle every month. Here's how it's done:
1. The cost of your bundle is taken from your airtime balance, so all you need to do is top up first
2. We'll text you three days before your bundle is due to be renewed, so you'll have plenty of time to get topped up
3. Any unused airtime is carried over for one more month - that's when you top up and your bundle is automatically renewed.
4. And if you'd like to see how many minutes or messages you have left, you can check your balance by dialling 789, or texting BALANCE to 789789.
If you pay by Direct Debit, then you need to make sure that you're within your credit limit.
If you choose not to top up in time to renew your bundle, or cancel it, that's okay with us. Though you won't be able to carry over any unused airtime
Bundles are really flexible
You can choose one bundle at a time, and once it’s set up you can:
Any changes will take effect at the end of the bundle month. So all you need to do is give us at least 2 days notice, and we'll change or cancel your bundle for you. If you don't give us enough time, you'll need to wait until after your next bundle expires. If you're not sure when your bundle finishes, don't worry - we'll let you know by text 3 days before the month is up.
How to buy a bundle
It's really easy to buy a bundle. Here's how: