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Mobile Web - on your phone

Want to check the footie results from the bus? Or catch up on the latest celeb or music news? Virgin Media on your mobile has all you need to know. You can watch over 2500 videos, including free exclusive clips. Or download your pick of the tones and games. When you're done there, you can check out the rest of the internet on your phone.

  • Keep tabs on Facebook
  • Stick a bid on eBay
  • Find info fast with Yahoo
  • Get travel news and cinema listings

We give you unlimited* web access for one simple price - 30p a day. Start surfing by selecting the internet option on your phone. Or text VirginMedia to 80150

Having problems? You might need to set your phone up. Depending on the phone you have it may need WAP, GPRS or 3G settings.

Get set up!

Chatting on the go

With Windows Live Messenger, all your friends are at your fingertips. You can hook up online with anyone, anywhere, anytime. What's more, nattering away on Instant Messenger is free in the UK for the first 6 months!

It's just like using Instant Messenger on your PC - you can see who's online, manage your contacts, use emoticons and chat away to your heart's content. After the first six months, you can choose one of our great value Instant Messenger passes and pay a little bit every month for unlimited instant messages to all your friends and family.

Sound good? Then read on!

What do I need to get Instant Messenger?

It's simple - all you need is an Instant Messenger account. If you already have one on your PC, you're good to go. If you haven't, it's quick and easy to get one. Just go to get.live.com/messenger to sign up.

How do I set up my phone for Instant Messenger?

Some of our latest mobiles already have Instant Messaging installed and you'll find it in your "Applications" or "Games & Applications" folder.

If you haven't got it installed yet, check out our Phone Settings page. We'll text you with instructions for how to download the application and get chatting as soon as possible.

How does Instant Messenger work?

Windows Instant Messenger works just the same on your phone as it does on your PC. You just sign in, see who's online, and start chatting! When you're using it on your Virgin Mobile, you'll get the first 6 months absolutely free. If you want to keep chatting after the first 6 months, you can choose one of our great value passes:

30 Day Messenger - £2.50

  • Pay £2.50 and enjoy 30 days of Instant Messenger
  • Renew it whenever you fancy
  • There are no strings and no ties

Monthly Messenger - £2.00 a month

  • Pay £2 a month
  • We'll automatically renew your pass every month
  • There are no hassles and no worries

Can I use Instant Messenger when I'm abroad?

Absolutely. We've got a pass specially designed just for you jet setters out there.

Day Tripper - £5

  • Pay £5 for 24 hours
  • Renew it as often as you like
  • You can use it almost anywhere abroad - just check out virginmobile.co.uk for our list of countries you can chat in

Can I use Instant Messenger to chat with someone on their computer?

Absolutely! You can talk to any of your friends who are online, whether they're on their computer or on their phone. If you'd like to use Instant Messenger from your computer, just visit get.live.com/messenger to get chatting.

Never miss an email

With our mobile email service, you can check your email and reply on the go, whether you're on the bus, snuggled up on the sofa or waiting for a mate.

Most email accounts work with our service, but there are always a few that don't. You'll need to have an account with a provider that lets you pick up your email remotely, using technology called POP3 or IMAP. Unfortunately, if you have a Hotmail address, you won't be able to use our service.

In some cases, you might need to enable email forwarding. You can do this by going to the website of your email provider, logging in as usual, and choosing the forwarding option in the settings or options menu. Some providers might also give you the option to enable forwarding only for mail that arrives from now on. Its a good idea to do this, otherwise your phone might try to download all the emails in your Inbox!

Finally, you can choose whether you want to download the entire email each time you check your inbox on your phone, or just download the header. By downloading the header, you can see what the email is about and decide whether you want to see the full message. If you'd like to set up this option, just go to the Advanced Settings or Configuration Options on your phone.

How much does it cost?

With Virgin Mobile, you get unlimited* web access for just 30p a day in the UK!

There are no subscriptions. Plus, it costs the same great rate whether youre checking out the Virgin Media site on your mobile, or any other site on the Mobile Web.

There are heaps of videos, music tracks, tones, pics and games to download too - these cost extra. You'll always be able to see how much they cost before you download them.


* A fair use policy of 25MB per day applies. If you exceed this limit you'll be charged at the data rate for your tariff outlined in our tariff table. See our Fair Use policy for full details.

Setting up Your phone

To get these services you'll need to have a compatible phone. Click on the link below and we'll help you find your phone and see which services are compatible.





GOT QUESTIONS? FIND THE ANSWERS

Can I set up a Windows Live Messenger account from my mobile?

Sorry! You'll need to set up a Microsoft Passport account on your PC before you can use Windows Instant Messenger on your phone. Don't worry, it's quick and easy to do - just go to www.msn.co.uk to create an account.

Can I get a free trial on Instant Messenger?

The first 6 months within the UK is free!

Can I block Instant Messenger contacts using Virgin Mobile Instant Messenger?

Yes! You can manage your contact list (add, remove or block people) just like you can on your PC

Why is it that when I try to install Windows Live Messenger it says memory full?

If your phone memory's full, you'll need to delete some content on your phone to make space for the Instant Messenger application.

How do the Instant Messaging charges appear on my bill or when looking at recent usage in My Account?

If you buy a pass after your free 6 months has expired, the charge will come up as 'Instant Messenger'. There won't be any records on the bill for individual messages you've sent.

I'm having trouble logging in, or I've forgotten my password. What do I do?

Just go to the Microsoft Passport website (msn.co.uk) on your PC to reset your password.