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Using your phone abroad

Going away? Take your phone

WHICH WAY DO YOU PAY?

        


How much it costs

Region Calling Receiving
Asia & Pacific Show countries covered 170p 80p
Australia & New Zealand Show countries covered 95p 60p
Channel Islands & Isle of Man * Show countries covered 18p 0p
European Union * Show countries covered 18p 0p
Iceland, Norway, Liechtenstein & Switzerland* Show countries covered 18p 0p
Latin America & Caribbean Show countries covered 170p 80p
Middle East & Africa Show countries covered 170p 80p
Rest of Europe Show countries covered 95p 60p
USA & Canada Show countries covered 140p 80p
European Union, Channel Islands and Isle of Man, Iceland, Norway and Lichtenstein
A 30 second minimum call charge applies to all calls.

The rest of the world
A one minute minimum charge applies to all calls.

Calls are billed by the second.

Where are you going?


Just to let you know....


From 18th August 2014 the cost of using your phone in some non-EU countries is changing. If you are travelling outside the EU, check out the new charges here



Country not Listed?


If you're going to places that aren't listed here, you might like to change to one of our Pay Monthly Contracts, which are available in the Shop. With a Pay Monthly contract you can use your phone in over 200 countries.

world map

Messaging

SendingReceiving
From within the European Union, Channel Islands and Isle of Man, Iceland, Norway, Liechtenstein and Switzerland
Texts: 5p a text Free
Picture messages: 30p per message Free (Picture messaging requires GPRS coverage)
All other regions
Texts: 35p a text Free
Picture messages: 30p per message Free (Picture messaging requires GPRS coverage)

Mobile Web

Accessing mobile web outside the European Union: £5 per MB  
From within the European Union, Channel Islands, Isle of Man and Switzerland:

10MB Travel Pass = £1.50

50MB Travel Pass = £6

250MB Travel Pass = £20

Text 'BUY 10MB' to 23456

Text 'BUY 50MB' to 23456

Text 'BUY 250MB' to 23456

EU Data Travel Passes last for 30 days

EU law requires us to limit your data usage to a value of €50 and not allow you to transmit or receive more data when that limit is reached unless you proactively elect to do so. If you purchase EU data passes, your data usage will not be limited to €50 but will be limited to the value of data purchased.

For more information on using mobile web abroad, click here.

Got an iPhone or iPad? Click here for information about surfing the web abroad.

Other call costs

Voicemail: Receiving voicemail messages is free of charge in the EU only. Outside of the EU you'll be charged the standard call charge for the region you're in.

Listening to voicemail will be charged at the call rate for the region you are in.
789: Top up & recorded information calls are free
Calls to our team are £2 per call
+447953967201: Recorded information is free
Voice-activated services: Standard call rate from the region you're in, plus the advertised UK rate
Text services: Rate for sending messages based on the region you're in, plus the advertised UK rate
Directory enquiries:

£2 per minute from any region

Call 118918 for UK enquiries and 118899 for international enquries
Free for customers with disabilities on +44 7953 966 195

UK premium rate numbers: £2.50 per minute from any region
Calls to satellite phones or via satellite (e.g on a cruise ship):

£6.13 per minute from any region

Texts: £1 a text

Emergency service 112: Free
Charity & Freefone numbers: Free to numbers listed on our website